Privacy Policy

Last updated: December 2025

Data Collection

We collect personal information including names, contact details, event preferences, and payment information necessary to provide our services. This information is collected directly from clients through consultation forms, contracts, and communication channels.

Information we collect includes:

  • Contact information (name, email, phone number, address)
  • Wedding event details and preferences
  • Payment and billing information
  • Communication records and correspondence
  • Photos and videos from consultations and events

Data Usage

Your personal information is used exclusively for:

  • Planning and coordinating your wedding services
  • Communicating with you regarding your event
  • Processing payments and maintaining financial records
  • Sharing necessary details with approved vendors
  • Improving our services and client experience
  • Sending service-related updates and reminders
  • Marketing communications (with your consent)

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information is shared only with:

  • Vendors directly involved in providing your wedding services
  • Legal authorities when required by law
  • Financial institutions for payment processing
  • Professional service providers (lawyers, accountants) under confidentiality agreements

Vendor Sharing: We only share the minimum information necessary for vendors to provide their services (e.g., contact details, event date, specific requirements).

Client Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your data after service completion
  • Opt-out of marketing communications
  • Receive a copy of your data in a portable format
  • Withdraw consent for data processing (where applicable)
  • File a complaint with relevant data protection authorities

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data storage with encryption
  • Limited staff access to sensitive information
  • Regular security assessments and updates
  • Secure communication channels
  • Password-protected systems and accounts
  • Regular data backups with security protocols

Physical Security: Paper documents containing personal information are stored in locked, secure locations with restricted access.

Data Retention

We retain your personal information for the duration of our service relationship and for up to 2 years after event completion for record-keeping and legal purposes. After this period, data will be securely deleted unless:

  • You request longer retention for your records
  • Legal requirements mandate longer retention
  • You provide ongoing consent for marketing purposes

Financial Records: Payment and billing information may be retained longer as required by tax and accounting regulations.

Cookies and Website Data

Our website may use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze website usage patterns
  • Remember your preferences and settings
  • Provide relevant content and information

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Marketing Communications

With your consent, we may send you:

  • Newsletter updates about our services
  • Information about new service offerings
  • Wedding planning tips and inspiration
  • Special promotions and discounts

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Services

We may use third-party services for:

  • Payment processing (subject to their privacy policies)
  • Email communication platforms
  • Cloud storage services
  • Website analytics

These services are selected based on their commitment to data protection and privacy standards.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Last Modified" date. For significant changes, we will notify clients directly via email. Continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about our privacy practices, wish to exercise your data rights, or need to report a privacy concern, please contact us:

Simple & Glorious Bridal Services

Email: privacy@sgbridal.com

Phone: +233 XX XXX XXXX

Address: Accra, Ghana

We will respond to privacy inquiries within 30 days of receipt.

Questions About Your Privacy?

We're committed to protecting your personal information. Contact us if you have any privacy concerns.